Frequently Asked Questions
We're here to help!
Do I need an appointment?
For bridal, yes — appointments ensure you get a private suite and our full attention. For menswear and other services, walk-ins are welcome when our calendar allows, but appointments are always the warmest welcome.
How long is a bridal appointment?
About 1 hour. That gives you and your party time to settle in, work through a thoughtful selection of gowns, and have any necessary conversations with our seamstress — without ever feeling rushed.
How many guests can I bring?
Up to five guests.
What should I bring to my appointment?
Yourself, your people, and any inspiration you've been saving — Pinterest boards, magazine pages, screenshots. Nude undergarments and a strapless bra help; if you have heels close to your wedding-day height, bring those too.
What price range should I expect?
$1,000 - $3,000
Do you carry plus sizes?
Yes. We carry a true range of sample sizes on our floor, and any gown can be special-ordered in any size offered by our designers. We'll talk through fit during your appointment.
Can dresses be customized?
Many of our designers offer customization — necklines, sleeves, length, beadwork. We'll walk you through what's possible during your appointment so the dress you take home is unmistakably yours.
Do you offer bridal accessories?
We do! we have veils, headpieces, belts, and jewelry.
Do you offer wedding dress preservation?
We do! We use expert techniques to carefully clean and protect your gown, ensuring it remains in pristine condition for years to come.
What is the average delivery time for an order?
A typical delivery time is 4 months but you should plan on 5. You should add a few more months to account for alteration times. Overall, plan on ordering your wedding dress 9 months before your wedding whenever possible.
Do you sell menswear items as well as rent?
Yes! We have a full line of men’s suits, separates, and accessories for sale as well as the rental collection.
Do you only rent tuxedos, or can I rent a suit as well?
Yes, you can rent or purchase a suit or tuxedo!

